The Future of Work … Dave Snowden on the Impact of Web 2.0 on KM (Knowledge Management)

by Jon Husband

It’s clear (to me and I am guessing to most or all of the readers of this blog) that the future of knowledge work involves a great deal of continuous collaboration .. which implies social computing, which implies the use of web 2.0 tools and services.

Knowledge management (KM) was one of the early responses to a workplace being flooded with ongoing streams of information …  knowledge creation, knowledge capture, knowledge re-use, contextual search, collaborations spaces, communities of practice .. the list of new terminologies stretched on.

of course, today we are seeing the early days of widespread conversations about Enterprise 2.0 … the introduction and penetration of collaborative tools, services, practices and dynamics inside the firewall (and the firewall becoming more of an osmotic membrane of sorts as opposed to a moat-and-gate protected fortress wall.

One of the more popular posts I have made in the last several years contained an interview with Dave Snowden, in which he looks forward to issues regarding the construction and use of knowledge in an era where social computing tools, services and dynamics are beginning to be adopted for use in knowledge-intensive workplaces.

Here is Dave Snowden of Cognitive Edge holding forth on some the important ways social computing is affecting the ways we work with knowledge.

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Dave Snowden - KM and the Impact of Web 2.0

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