Comments on: Tethys Solutions Makes Business Process Automation Accessible http://www.theappgap.com/tethys-solutions-makes-business-process-automation-accessible.html Apps, Strategies, and Best Practices for Web-based work Wed, 25 Jan 2012 16:56:14 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Bret Clement http://www.theappgap.com/tethys-solutions-makes-business-process-automation-accessible.html/comment-page-1#comment-54518 Bret Clement Fri, 07 May 2010 19:31:52 +0000 http://www.theappgap.com/?p=1247#comment-54518 Hi Richard (who commented above) My name is Bret Clement and I help Automation Anywhere with PR. I brought your comment to their attention - they don't have your name in their database. Nor do we have record of anyone asking for $6,000 refund. Please email pr@automationanywhere.com with more details - we would love to get more details about your situation and help you resolve it. Sorry your experience has been this way. It's quite unusual. Hi Richard (who commented above)

My name is Bret Clement and I help Automation Anywhere with PR. I brought your comment to their attention – they don’t have your name in their database. Nor do we have record of anyone asking for $6,000 refund. Please email pr@automationanywhere.com with more details – we would love to get more details about your situation and help you resolve it.

Sorry your experience has been this way. It’s quite unusual.

]]> By: Rich Harding http://www.theappgap.com/tethys-solutions-makes-business-process-automation-accessible.html/comment-page-1#comment-53870 Rich Harding Sat, 17 Apr 2010 02:55:41 +0000 http://www.theappgap.com/?p=1247#comment-53870 Grossly disappointed. My company spent nearly $6000 on multiple licences of this product only to find it didn't do what was promised on the box. Repeatedly stalled on different machines, report generator skipped the sending of reports to various email addresses at random - and worse, didn't notify as to which ones were skipped, resulting in us having to do a manual check of every single run to ensure none was left out. Effectively, beating the entire purpose of having this software in the first place. The support staff in the call center while friendly seemed to have trouble understanding us and the problem and lying about not being based in India is not a good sign of an honest company. We're going to complain and try and get a refund! Grossly disappointed. My company spent nearly $6000 on multiple licences of this product only to find it didn’t do what was promised on the box. Repeatedly stalled on different machines, report generator skipped the sending of reports to various email addresses at random – and worse, didn’t notify as to which ones were skipped, resulting in us having to do a manual check of every single run to ensure none was left out. Effectively, beating the entire purpose of having this software in the first place.

The support staff in the call center while friendly seemed to have trouble understanding us and the problem and lying about not being based in India is not a good sign of an honest company.

We’re going to complain and try and get a refund!

]]> By: Rob Fairbose http://www.theappgap.com/tethys-solutions-makes-business-process-automation-accessible.html/comment-page-1#comment-33444 Rob Fairbose Mon, 06 Apr 2009 17:00:21 +0000 http://www.theappgap.com/?p=1247#comment-33444 Amazing product. Great Service. Never thought business process automation was so simple. The visualize board takes the cake. Can view the whole process in screenshots. Amazing product. Great Service. Never thought business process automation was so simple. The visualize board takes the cake. Can view the whole process in screenshots.

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