Ten Social Soft[wares]

by Patti Anklam

Chandni Kapur at Anecdote recently published her list of nine collaboration tools. It is the inspiration for the tenth day.

I recently read a wonderful blog post by Mark Masterson on social processes and BPM. He summarizes the questions and opportunities for embedding social networking into business processes (as he describes the failings of automating processes). He offers some clarity in the definition of “social networking software”– tools that actively support you in finding the right person, whereas tools [like mail and IM] can only assist you in collaborating with that person after the fact. I would extend this to include the tools that create awareness of the activities of both existing and potential future colleagues such that your network offers increased capability of knowing who the right person is as well as sending questions out into the universe so that the right person presents him or her self.

These are powerful tools for for extending and leveraging networks. But it is always important to remember that intentional, purposeful networks include many individuals who may not be immediately comfortable using social software and will need guidance, coaching, and leadership by example.

  1. Blogs*
  2. Podcasting*
  3. RSS*
  4. Social Bookmarking*
  5. Screencasting (i.e. YouTube)
  6. Social Networking*
  7. Microblogging (i.e. Twitter)
  8. Wikis*
  9. Community software (i.e. Ning)
  10. Social search

(* indicates an item from Chandni’s original list;  I retained her links to the Common Craft videos on YouTube)

The countdown (almost there):

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2 Comments »

  Martin Lindeskog wrote @ January 3rd, 2009 at 4:53 pm

Patti Anklam,

Extensive list. Do you have any idea when the social softwares will generate money? I wrote a piece on this topic on Open Forum. http://blogs.openforum.com/2009/01/02/social-media-tools-become-cash-cows-2009/

  Tomoaki Sawada wrote @ January 5th, 2009 at 9:14 pm

Hi Patti, I always enjoy reading your nice articles. Just fyi, IBM is also working on BPM2.0 project that will combine social software like Lotus connenctions ( especially its Activity component” with business process. Here is the ink.
IBM’s BPM Zero Project: RESTful Worflow Management
http://www.infoq.com/news/2008/12/bpm-zero
and presentation
http://www.devoxx.com/download/attachments/1705921/D8_C_11_07_04.pdf
I sent same info to Bill Ives too.

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