“Telecommuting” isn’t Just a Perk Anymore

by Jim Ware

[This note is cross-posted from the Future of Work blog]

There’s a great new story just published today in Business Week detailing how some organizations are turning to “telecommuting” and flexible work programs as a way to reduce costs and retain employees in these difficult times.

The article (“Telecommuting: Once a Perk, Now a Necessity“), by Michelle Conlin (editor of BW’s Working Life Department), highlights how SCAN Health Plan, BDO Seidman, and Capital One are using flexible work options to cut real estate costs significantly.

The really encouraging side of the story, though, is how many employees relish the reduction in commute times and the rebalancing of their lives (no surprise to us, but still a benefit that’s not widely enough recognized).

Here’s the story at SCAN, featuring Eve Gelb, a project manager for the Long Beach, California-based HMO:

Eve Gelb’s life was once a blur of hour-and-a-half commutes on the 405 Freeway in Los Angeles. What memories: The NPR fatigue. The stale minivan air. The deep identification with the characters in Waiting for Godot. But that’s all in the past. Gelb, a project manager at a giant HMO, SCAN Health Plan, has given up her Ethan Allen-style office, yanked down the family photos, and moved into her home office. Members of the professional class normally have to beg their managers—or at least delicately negotiate—to allow them to work remotely. But in Gelb’s case, it was her boss’s idea.

SCAN is one of a growing number of companies encouraging workers to toil from home. Sure, employers have been doing this for years. But as the recession bites and companies look to save money on real estate costs, what was once a cushy perk is now deemed a business necessity.

What the article doesn’t mention is that at SCAN (an active client of ours) the biggest block of flexible workers are non-exempt employees – a bit of a rarity because of the many legal requirements surrounding working conditions and time reporting for non-exempts.

But to SCAN’s credit the company has worked through those issues (with a little help from you-know-who) and now has a thriving program (called AWESOME, for Alternate Workplaces Engaging Staff and Office Management Efficiencies). Our good friend and colleague Diane Coles (with active support from her boss, CFO Dennis Eder, and the rest of the executive team) has led SCAN into the future of work.

And Diane, Charlie Grantham, and I will be “going public” with all the details about the AWESOME project at IFMA’s Industries Forum/Corporate Real Estate Council meeting in Vancouver, BC, at the end of March. Stay tuned for an incredibly compelling story. The business case is very positive – and the employees (like Eve Gelb) love it.

It’s the future of work – no doubt about it.

Share:
  • e-mail
  • TwitThis
  • del.icio.us
  • StumbleUpon
  • Digg
  • Reddit
  • SphereIt
  • Facebook
  • Google Bookmarks


No comments yet »

Your comment

HTML-Tags:
<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

Additional comments powered by BackType





Custom Search
Online Database Reviews

Be sure to catch Bill Ives' ongoing review series in which he looks at online, sharable database apps. The focus of Bill's reviews: web-based business software that enables companies and individuals to better organize, track, and share information, as well as better manage projects, processes and workflows.

Among the Web-based tools he's reviewed: Zoho, QuickBase, and TrackVia.

Looking for apps that help you and your team get work done?

Check out the AppGap's Appopedia, an ever-expanding section with reviews of more than 150 of today's best tools to help you better manage projects and collaborate. Reviews are presented in a useful directory that breaks down tools by category and function, e.g., online crm, project management, human resources, security, etc. Check it out here.

The AppGap Webinar Series

The AppGap has hosted a series of discussions with leading thinkers and doers intended to illuminate how new apps and approaches are changing the way we work and help companies and individuals implement better collaboration, project management, and productivity practices and solutions. Access, via the links below, the recordings, each about an hour long, of the discussions.

- 5 Big Ideas for Getting All That Work Done
- Should Your Business be Friends with Facebook
- The Future of Work

Email Newsletter icon, E-mail Newsletter icon, Email List icon, E-mail List icon Sign up for our Email Newsletter

Recent Comments

  • hopenic: Oh Enterprise Backup Conundrum > RT @BillIves: @theappgap Perfect Search Addresses Issues in Enterprise Back...
  • BillIves: post on @theappgap Perfect Search Addresses Major Issues in Enterprise Back Up Search http://bit.ly/cIfv2d...
  • EitanSaban: Perfect Search Addresses Major Issues in Enterprise Back Up Search http://bit.ly/cpHFTp This comment was...
  • IdeatoEmpire: Perfect Search Addresses Major Issues in Enterprise Back Up Search http://bit.ly/cgaRSM This comment...
  • Mandar: It is really interesting to watch offers floating from all around to take Coghead’s customers away....
The AppGap is a blog and resource on the future of work and how new tools are addressing age-old challenges of organization, collaboration, and innovation. But it is also an idea: that there remains a gap between the toolset that exists and what's needed...

Can today's project management software be done better? What can online CRM help companies companies accomplish? Which development platform can help individuals and organizations build better online databases, Web based applications, and HR solutions? And what are the processes and best practices that help organizations large and small achieve success. Find out more.

About | Contributor Bios | Blog Policy | Contact us