by Patti Anklam
September 11, 2009 at 12:55 pm
· Filed under KM, Web 2.0
In an interview about Writing the book on Enterprise 2.0 with KMWorld’s Editor-in-Chief Hugh McKellar, Andrew McAfee (who will be keynote speaker at this year’s KMworld Conference), McAfee talks about knowledge management and Enterprise 2.0. He describes three shifts that are — or must — occur in order to get an organization to a state in which “knowledge is fresh and findable and represents the best thinking in an organization:”
- The shift from channels to platforms (where channels, like email, are directed toward specific, targeted audiences, and web sites are open platforms where content is freely shared)
- The realization that even though it the web seemed chaotic (great quote: “the Internet is the world’s largest library and all the books are on the floor”), we have developed ways for structure, process, and governance to occur (instance Wikipedia)
- The mindset change from “hoarding information is the way to get ahead” to “sharing is the way to get ahead”
The way to achieve #3 has been, if not the holy grail of KM, then its persistent bane. And how will we get to this shift? Put the knowledge sharing in the flow, McAfee says. That should sound familiar to KM types as mantra #4: build it into the business processes. What’s different this time, is that the tools really are becoming so pervasive, easy to use, and just plain sensible, that we really might get there.
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[...] about organizational shifts that must occur in order to get an organization to a state in which “knowledge is fresh and findable and represents the best thinking in an organization”. Nick Milton is describing KM managers final weapon – Stakeholder Mapping, i.e. relationships of [...]
Katrina_D wrote @ September 11th, 2009 at 1:01 pm
RT @theappgap New Post “McAfee: Three Critical Shifts required for E2.0″ http://bit.ly/yTllL KM might succeed at last!
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Liked “McAfee: Three Critical Shifts required for E2.0″ http://ff.im/-7XHkx
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timekord wrote @ September 12th, 2009 at 5:37 am
3 Critical Shifts required for E2.0 http://bit.ly/3×6raK – channels to platforms, hoarding to sharing, finding order in chaos
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billives wrote @ September 14th, 2009 at 10:28 am
from @panklam @AMcAfee: Three Critical Shifts required for #E20 http://bit.ly/EPrEC
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reidid wrote @ September 14th, 2009 at 9:18 pm
RT @BillIves from @panklam @AMcAfee: Three Critical Shifts required for #E20 http://bit.ly/EPrEC
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collinwong wrote @ September 14th, 2009 at 11:04 pm
RT @BillIves: Three Critical Shifts required for #E20 http://bit.ly/EPrEC. See the full interview @AMcAfee: http://bit.ly/3MTIUg
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lammiia wrote @ September 15th, 2009 at 10:57 am
McAfee: Three Critical Shifts required for E2.0 http://bit.ly/1ilKFx
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