Contributors

Jenny Ambrozek is founder of SageNet LLC, a consulting practice helping businesses create value by architecting the intersection of organizational models and participatory media tools to engage stakeholders and energize value networks. Her work in online interaction began in the mid 1980s with Edutel, an Australian Caption Center developed educational content service delivered on Prestel standard Videotex. Jenny authored The Edutel Book: A Guide to Videotex in Education 1985. Coming to the United States in the late 1980’s, Jenny joined PRODIGY, the pioneering online service where she served as Director, Community Development. In eight years at Prodigy, she managed a wide range of member engagement components in across content areas, and learned firsthand about the importance of day-to-day operating practices to minimize the cost of supporting interaction. Since 1996 Jenny has helped clients implement successful online network and collaboration efforts. She is a co-founder and author of the 21st Century Organization blog and provides her participatory media expertise to the University of Warwick Knowledge Innovation Network. Publications include the Online Communities in Business Report (2004), Learning through Participation and Connecting Intelligence (2007) and Broadcasting Innovation: Organising to Connect Intelligence (2007). Jenny is currently co-leading a Facebook Groups in Business peer-to-peer action research study. Her blog: 21st Century Organization..

Patti Anklam is an independent consultant with expertise in collaboration practices, social network analysis, value network analysis, and knowledge management systems strategy and architecture. Patti has experience and expertise that encompasses people, process, and technology and likes to work with companies who are adopting collaborative processes and a networked approach to business. Before becoming an independent consultant, Patti held key positions at Nortel Networks and Digital Equipment Corporation (now HP). At Nortel Networks, she was Director of Knowledge Management for the Global Professional Services organization. During her career at Nortel, she developed a practice in social network analysis in conjunction with researchers from the Institute for Knowledge Management; instituted communities of practice for worldwide expertise groups; and oversaw the information architecture and technology infrastructure development for KM practices. Patti also authored “Net Work: A Practical Guide to Creating and Sustaining Networks at Work and in the World”, a guide for leaders and participants to work within and lead purposeful social networks in the world. To visit her blog click here.

Anita Campbell is the founder of Small Business Trends, an-award-winning blog praised by the Wall Street Journal and twice a Forbes Best of the Web pick.  Backed by a group of small business experts, the site serves as a hub of information, community and discussion in the world of small business.  A former CEO of a technology subsidiary of The Bell & Howell Company and corporate lawyer, she is now a frequent keynote speaker and writer on trends and topics of interest to the small business community.  Her columns and articles have appeared in Inc.com; the Online Merchant Network; the American Express OPEN Forum; Bnet.com; Success Magazine; AccountingWeb; Elance.com’s blog; and numerous other websites, newsletters and publications.

Matthew Hodgson is a management consultant with SMS Management & Technology in Canberra, Australia, and is their Regional-lead for Web and Information Management. He has over 10 years experience in e-business strategy, information architecture, information management and knowledge management, working with the government and commercial sector to deliver innovative solutions to difficult web problems. Matthew’s experience is underpinned by a comprehensive applied-knowledge of government and international web and information standards, degrees in organisational psychology and knowledge management, and an intimate understanding of Web 2.0, from folksonomies to wikis and blogs. Matthew has published papers in the areas of social psychology, motivation, has lectured at the University of Canberra on social computing, and is passionate about the way in which technology can positively impact on social change through facilitating interpersonal communication and knowledge sharing. His blog: Matt’s Musings.

Jon Husband carries out research into business strategy, organizational structures, management and work design in the interconnected Knowledge Age. He studied the sociology of organizations and social psychology in university, and after several years in banking moved into consulting with the Hay Group in Canada, with an initial focus on job analysis, competency analysis, performance management and compensation strategy and practices. As a Senior Principal in Hay’s London, UK office he worked on HR strategy, organizational effectiveness, organizational change and leadership development issues with key multinational clients. He left the Hay Group in 1994 to focus on stakeholder-driven strategic planning and organizational development, mainly involving large-scale bottom-up high involvement methods. Over the past decade he has concentrated on the growing impacts of IT and now the Web on the design and dynamics of knowledge work. He coined the term “wirearchy” in 1999, and has been speaking about the impact of the Web on work, business models and the way(s) we live and work since then. He has also co-founded a leading Web 2.0 software company, and delivers workshops about wirearchy and its impacts for clients such as Athabasca University’s Executive MBA program, and the Banff Centre’s Leading Innovation program. Jon just finished writing a book about the impact of Web 2.0 on knowledge management, published by the ARK Group (UK), writes several blogs about social media and Web 2.0, and is an active speaker in Canada and internationally about the Web’s growing impact on enterprises.

Bill Ives has worked with Fortune 100 companies in knowledge management, portals, and learning for over 25 years. For several years he led the Knowledge Management Practice within the Human Performance Service Line at Accenture and was an advisor to their internal KM group. Currently he is focusing on business applications of web 2.0 and enterprise 2.0 and working with a number of clients in this area. He has published extensively on these topics and is a frequent conference speaker. Bill recently completed a book on the business applications of blogs, Business Blogs: A Practical Guide. Prior to consulting, He was a Research Associate at Harvard University exploring the effects of media on cognition. He obtained his Ph. D. in Educational Psychology from the University of Toronto. Bill can be reached at his blog, Portals and KM.

Russell Shaw is a Portland, Ore.-based blogger, author and journalist. Author of seven books, he writes the popular IP Telephony, VoIP and Convergence blog for ZDNet, and the BlackBerry Beat Blog for ZDNet as well. Russ is a contributor to Mobile Messaging 2.0, also writes the technology meets government RSS (Regulations, Statutes and Standards) blog for technology news site TMCNet.com, and does enterprise computing writing analysis for AllBusiness.com. You may also recognize Russell from the BBHub BlackBerry blog he wrote and ran for AOL for two years as well as his work for the Huffington Post and Metroblogs.

Shiv Singh has worked for Avenue A | Razorfish, one of the largest interactive marketing and technology consulting firms in the world for over nine years. He has led user experience and strategy teams in the
Boston, New York, San Francisco and London offices. Three years ago, he founded and led the company’s Global Enterprise Solutions practice. In 2006, Shiv published a 50 page, Corporate Intranets Best Practices Report which was one of the first of its kind to discuss the consumerization of the enterprise and how intranets are evolving to
keep pace with those trends. As Director, Global Strategic Initiatives Shiv is now tasked with building Avenue A | Razorfish’s Social Media capabilities across all parts of the company.Clients include AstraZeneca, Best Buy, Ford Motor Company, Kraft, Microsoft, Nike and Verizon. Shiv is a frequent speaker on enterprise 2.0 and the future of the workplace. He has been published in CIO magazine, KM World, Intranets Journal, Portals Magazine and Boxes and Arrows among others. He did his undergraduate studies at Babson College, MA and his graduate work in New Media at the London School of Economics and Political Science. Shiv also blogs at Going Social Now and The Workplace Blog.

James P. Ware, Ph.D., is a cofounder of the Work Design Collaborative and the Future of Work program. He has over 30 years experience in research, executive education, consulting, and management, including five years on the faculty of the Harvard Business School. His most recent book, Corporate Agility, co-authored with Charles Grantham and Cory Williamson, addresses the need for organizations to coordinate and integrate HR, IT, and CRE/facilities to develop new business capabilities for competing in a flat, global economy. He is also Editor in Chief and a principal writer for the monthly newsletter Future of Work Agenda and posts regularly on the Future of Work blog. Jim holds Ph.D., M.A., and B.Sc. degrees from Cornell University and an MBA (With Distinction) from the Harvard Business School. He served on the board of trustees of Heald College from 1998 to 2007, the last two years as Chairman. He lives and works in Berkeley, California.

QUICKBASE CONTRIBUTORS

Alex Chriss is the Business Leader for the Intuit Partner Platform, a Platform-as-a-service offering, connecting SaaS developers with small business customers.  Alex has been focused on building Web businesses for over 12 years, as both an entrepreneur and in larger enterprises.  His successful startups include CEO positions at CollegeWeb Inc. and The Prospect Design Group as well as being Executive Vice President of Kronos Advanced Technologies.  At Intuit for the past five years, Alex has been the Sales and Business Development leader for QuickBase, before joining the Intuit Partner Platform.  He holds a B.A. in Economics from Tufts University.  Alex also blogs about Web 2.0, SaaS, & PaaS at the Tech Spheres Blog.

Liz McCann, Sr. Marketing Manager for Intuit, is focused on the QuickBase go-to-market strategy, marketing programs planning and execution, as well as customer success and reference activities. Liz has almost 10 years of marketing experience. She came from the Enterprise Integration space, holding positions in PR, Channel/Partner Marketing, as well as Corporate Marketing at SeeBeyond Technologies, now part of Sun Microsystems. For the past 3 years, she has been focused largely on Software-as-a-Service (SaaS) solutions and bringing the QuickBase product to market. She holds a B.S. in Business Management from Skidmore College.

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