Cloud Hosting’s Identity Crisis

by Anita Campbell

Two thirds of small businesses are unaware of cloud hosting, says a recent Rackspace survey (press release here). 

Actually — I’m surprised that even one third of small businesses know what cloud hosting is.  When I saw the press release, I had to stop and think about it myself.  It’s one of those terms that is hard to get your arms around.

Cloud computing as a general category is easier to understand.  For instance, I can quickly grasp that getting access to software on a “rental” basis via the Web is cloud computing. 

But cloud hosting seems redundant.  I could envision any outsourced hosting arrangement where your website is on a shared server, as cloud hosting.  I am not sure of the difference between a shared hosting arrnagement and cloud computing — after all, aren’t they both “in the cloud?”

Web Hosting Unleashed notes the challenge inherent in the terminology:

The latest trend-maker in the tech industry is cloud computing, a term that is struggling to find a concrete definition. Ask any IT pro to define cloud computing and you’ll get an unrefined answer punctuated by a lot of hemming and hawing. This ambiguity is expected for brand-new computing paradigms, but it makes cloud computing tougher to sell to corporate IT managers. Still, cloud computing — which is similar to grid computing, utility computing and SaaS (software-as-a-service) — is catching on …as a relatively cheap way to access enormous, highly flexible computing resources.

And therein lies a challenge for technology vendors: simplifying and de-jargonizing the message. It’s doubly hard to attract small business customers when your target market has no idea what you’re selling.

You can download the published results from the Rackspace survey here (PDF).

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2 Comments »

  Amanda wrote @ January 30th, 2009 at 10:31 am

So true. Sometimes when I’m looking at stuff online I feel like I’m reading a foreign language. These terms are impossible to fully grasp unless they are explained to me.

  EDunigan wrote @ February 4th, 2009 at 1:00 pm

I couldn’t agree more. The tech community is great at creating buzz words. The problem with the buzz is that it can end up causing more confusion.

Our CTO wrote a blog post discribing the buzz of Cloud Computing awhile back and asked the question, what will take its place when the buzz does. Read more about Cloud Computing Post Here

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