A Simple Question about the Current State of Collaborative Technologies

by Jim Ware

We are currently working with a well-established collaborative technology firm that has asked us to help design a survey aimed at the IT profession and focused on current issues and concerns surrounding the IT support for remote and mobile workers.

So I pose these questions to this community: what’s bugging you today about what tools are available - and not available - to the exploding distributed workforce? Or about how those tools are being used, or not used? What would you like to know about how people are using the tools today, how they feel about the levels of support they are getting from their IT organizations, and what they’d really to have?

I welcome your thoughts and questions, and promise to share what we learn about this important topic over the next several months.

Thanks in advance!

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1 Comment »

  Thriveal wrote @ June 18th, 2008 at 10:33 pm

Here’s a question:
Is there any IT company or expert that is making a living assisting the business community with using their smart phones effectively, linking our phones to our offices effectively (with all of the “push” “pull” technology you have to wad through, as well as the authenticity certificates Microsoft Small Business Server 2003 makes you dig through to get your e-mail to your phone), using our phones as a gps or modem, or preparing for the cell phone/smart phone becoming a means of media advertising in the future? (whew, that was a long questions). In general, the smart phones of today can do so much, but no one can tell me how to do it or where to get help. I need an IT expert with this ability.

Thanks, Jason M. Blumer

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